Contact
How to get help with your Panlong OBD2 scanner
Amazon Customer Support
All purchases are made through Amazon. For any order-related inquiries, please contact Amazon Customer Service directly through your Amazon account.
Orders & Delivery
Track orders, check delivery status, and manage shipping through your Amazon account.
Returns & Refunds
Process returns and request refunds directly through Amazon's Returns Center.
Payment Issues
Billing questions and payment problems are handled by Amazon Customer Service.
Product Questions
Use the "Ask a Question" feature on the Amazon product page or contact the seller through Amazon.
Website Administration
To contact the website administration, please use the contact form available in the domain's WHOIS records.
This website provides product information only. We do not process orders, payments, or handle shipping. All transactions are managed by Amazon.
Getting Help with Your Scanner
For Bluetooth scanners: Refer to the documentation of your diagnostic app (Torque, Car Scanner, OBD Fusion, etc.) for usage instructions and troubleshooting.
For wired scanners: Check the included user manual for setup and operation instructions. Firmware updates can be downloaded from the manufacturer.
Compatibility questions: All Panlong scanners work with OBDII-compliant vehicles from 1996 and newer. Check your vehicle's OBDII port (usually under the dashboard) to confirm compatibility.
Important Notice
This website is an independent community resource dedicated to Panlong OBD2 scanners. We are not affiliated with, endorsed by, or officially connected to Panlong or its manufacturers. All product support for purchases made through Amazon should be directed to Amazon Customer Service or through the seller contact on Amazon.